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FAQs

Frequently Asked Questions (FAQs)

How can yourSRI.com help me?


The increased awareness and interest in ethical and green investments is fuelling a need for a greater breadth and depth of information and more straightforward and transparent access to key facts and figures. That’s why yourSRI.com has been set up.

youSRI offers an integrated approach for sustainable and socially responsible investments (SRI), ESG (environmental, social and governance) factors and carbon data services and solutions. The database provides financial data in combination with specific ESG information. This allows an in-depth comparison of funds both from a financial and sustainability perspective.

To get more information about our services, please see “Service” section for further information.

 

I want to try it first, do you offer a trial access?


Absolutely! Based on our transparent approach, we do offer some services on a complimentary basis. For example, our "Search & Compare" function enables you to search, find and compare funds,  taking their ESG and Carbon exposure into account. Or access the Research Area  which includes several thousand industry and academic research reports and surveys for free. Our Portfolio Quick-Check lets you rate the current social and environmental quality of your portfolio completely free of charge. This complimentary analytics report covers the most important portfolio quick facts.

You only have to pay for value-added sevices like the detailed Portfolio or Fund Screenings that we have developed in cooperation with our Strategic Partners.

 

Do I need to set-up an account?


Well, in fact, we've made it simple for you - you don't need an account at all to start; just browse through the database and get the information you need. However, if you would like to take advantage of our complimentary Portfolio Quick-check or access paid services (like purchase of detailed screenings or ESG-company rating reports, etc.) then an account needs to be set-up in order to handle your data. So in the end, it's like shopping with Amazon.

 

Do you also offer Corporate Membership Accounts?


Yes, for corporate users we do offer multi-user accounts. This enables to handle all sub-accounts with an easy to use management interface that allows quick administration and monitoring of all activities.

To get more information about this, please contat for further information.

 

Is it secure to buy via yoursri.com and how do you handle credit-card payments?


Yes, it is absolutely secure to shop on yourSRI via our secure online payment system as we adhere to the strictest industry standards. For example, we're fully PCI DSS compliant and for credit card payments, we do support MasterCard Secure Code as well as Verified by Visa. The payment is handled via Wirecard CEE, a leading provider of online payment transactions and we do have agreements with American Express, MasterCard and Visa.

 

I forgot my password, how can I retrieve it?


For security reasons, we store your password encrypted, and cannot mail it to you. If you would like to reset your password, please use the “lost password” function and we will send you an email at the registered email and you’ll then be able to reset your account password.

Please use the “lost password” function for doing so.

 

I’m not quite familiar with the wordings and abbreviations used, do you know where I can find further information?


We certainly do understand that some specific terms used in the context of socially responsible investments could be confusing at the first glance, that’s why we do provide a glossary for the most important terms.

Please find the glossary below as an attachment or for a direct link, click here.

 

What if I do experience viewing problems when accessing your website?


To get the most out of your experience, it is recommended to have the latest version of the browsers installed on your computer. This ensures that all functions work as intended and the sites are displayed accordingly.

Please find the latest versions of the browsers on the specific company homepages, for your convenience the direct links are as follows: Google Chrome, Microsoft Internet Explorer and Mozilla Firefox.

 

I have further questions, where can I get support?


For additional support, please email - we're more than happy to help!





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